The update was manually initiated from the device itself. For details, see Set up a hostname allowlist. Make sure that the hostname URL is allowlisted. Here, the request is targeting Google servers. Omaha_request is the function that posts a request to the update target, such as peer-to-peer or web.
For details, see Set ChromeOS device policies. In the Admin console, configure the Release channel setting. The channel that is currently being requested by the device. Setting target channel as mandated: beta-channel.The source that the device is trying to connect to download an update. Manually check the latest update logs to make sure that they have the information that you expect. For details, see Collect ChromeOS device debug logs. On a ChromeOS device, collect the debug logs.If ChromeOS devices in your organization still aren’t automatically updating to the latest version of ChromeOS, gather information to diagnose the cause. For Google meeting room hardware, ChromeOS updates might be delayed.When a device reaches Auto Update Expiration (AUE), automatic updates from Google are no longer guaranteed.In that case, the default auto-update behavior occurs on the device. Check to make sure that the DeviceAutoUpdateDisabled, DeviceTargetVersionPrefix, and DeviceUpdateScatterFactor policies are not set. To see if a specific device has the correct policies set, you can go to chrome://policy on the device. Policies must reach devices before they can behave according to the settings that you set in the Admin console.In your Google Admin console, make sure that Randomly scatter auto-updates over is set to the fewest days possible. If you scatter updates over a longer period, some users might fall behind by more than one version. You can scatter updates over a period of days, but you should choose the fewest days possible, such as 2 or 3. Scattering specifies the number of days over which users’ devices download an automatic update.In your Google Admin console, make sure that Restrict Google Chrome version to at most is set to No restriction. Version pinning prevents devices from automatically updating to versions of ChromeOS beyond the version number that you specify.For details, see Turn on auto-updates (recommended). In your Google Admin console, make sure that Device updates is set to Allow updates. By default, ChromeOS devices autoupdate to the latest version of Chrome when it’s available.Devices might not be able to autoupdate to the latest version of ChromeOS for a few reasons. Depending on the version number, it might take multiple updates to get to the latest version. Step 1: Check common issuesĭevices with any version of ChromeOS can autoupdate to the latest version on the Stable channel. Sometimes, you can have trouble automatically updating ChromeOS on managed devices.
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